The Hactl Member Services area is for airlines, freight forwarders and shippers who need to monitor and manage air cargo shipments handled by Hactl, using COSAC-Plus – our unique cargo management system that enables real time cargo tracking, documentation processing and Customs clearance.
Through COSAC-Plus, airlines can obtain the real time status of consignment records, generate electronic manifests for trade declarations, and download analytical reports. Freight forwarders can submit house manifests; perform pre-declarations prior to cargo delivery; check flight schedules, cargo inventory and consignment status; and download a variety of useful reports.
We recommend all members adopt best practice in protecting account information, and change passwords frequently. Please advise us immediately if there is any change to user information.
If you have a problem launching COSAC-Plus, it may relate to the memory cache in your PC. Please click here for common fixes.
With COSAC-Mobile’s new “Document Pre-submission” feature, you can upload and submit your documents to our import counter staff for advance verification, whether you are on the road or at your workplace. You can then check the verification result on the COSAC-Mobile App, before you arrive at our terminal for cargo collection – so you can plan your work more efficiently.
When you arrive at our office, there’s no need to queue up at the counter any more - simply use our App to obtain a queue ticket by scanning the QR code at the kiosk. Download COSAC-Mobile today, and make your life easier!
(Please note: the above new features are only applicable to TSC-handled airlines)
Customs Queuing is one of the functions in COSAC-Mobile. It’s a self-service Customs clearance queuing system accessible via your mobile device. Freight forwarders simply enter the AWB number in the Shipment Release Form, and are then notified when their queuing position is about to be called. Real-time queuing status and position are also displayed in the app.
For Customs' Operation Team login, please click here.
COSAC-Mobile is a smartphone app that enables users to track cargo status, flight schedules and storage charges; pre-register their truck and activate truck paging; and book X-ray inspections.
You don’t need to be a Hactl member to use COSAC-Mobile. Simply download the App to your smartphone, input the Air Waybill number and manage your collection/ delivery schedule.
COSAC-AWB is a web-based e-AWB generation module, and one of the key features of COSAC-Plus. COSAC-AWB complies with the IATA e-AWB protocol, removing the need to print, handle or archive paper AWBs. It also accommodates co-loading.
Airline e-Pouch enables freight forwarders to upload e-documents, eliminating the need to submit paper documents for AWB acceptance.
|Date / Time (HKT)